Shawsheen Medical Associates
28 Andover St.
Andover, MA 01810
On nights, weekends, and holidays* if we are not in the office, you can:
- Leave a non-urgent message on our voicemail (978-475-8989). Voicemail messages are reviewed on the next business day.
- Leave a non-urgent message online via Relay Health. Relay Health messages are reviewed on the next business day.
- IF URGENT, call our answering service at 978-722-1920. They will take your telephone number and a message and contact the on-call doctor via his/her beeper. If you do not receive a call from the doctors within 30 minutes, call the answering service back.
Relayhealth is a confidential web portal for non-emergency communication with our office, both clinical and administrative. Forms may be scanned and attached to a RealayHealth email.
Any communication done through RelayHealth will be responded to within a 2 business days. Lab results can be sent via RelayHealth.
To sign up for RelayHealth, go to relayhealth.com, click “Register” in the upper right corner, click “Patient” on the next page, then complete the form on the following page.